My Mobile Money App
This free app is an easy-to-use tool to monitor and control the use of your FRSB debit card 24/7. Available on the Apple iTunes® app store or the Google Play™ app store, you can feel secure knowing you can customize alerts, set transaction limits by amount and/or location, temporarily turn off your card, bar online transactions, and even set alerts just to help with your spending management goals.
Getting Set Up
Visit iTunes or Google Play and search for “My Mobile Money Access.” Download the
app to your phone. Then follow these simple steps:
- Open the app and have your debit card handy
- Click the “Sign Up Free” button
- You will be prompted to enter your card number
- On the next screen enter your name, your CVV (the
three-digit security code on the back of your card) and your card expiration date to verify your identity
you will be asked for your email address, user name and password.
- You may choose to use your email address as your user name. You will
also need to enter your full name.
And that’s it ? you’re ready to use My Mobile Money Access!
My Location and My Region
The My Mobile Money app gives you two options for setting alerts and controls based on the location of the transaction. Although these options give you the flexibility to protect your card while traveling, you may still need to notify your financial institution of travel plans to ensure your card can be used while out of town.
This option is based on the location of your smartphone. You must have location services enabled on your device for this feature to work. To activate, access the Location Alert or Controls and swipe the My Location function on.
- If you select this option for alerts, you will receive an alert when your card is used outside of the zip code where your smartphone is located.
- If you have enabled the My Location control, all transactions that are attempted outside of the zip code where your phone is located will be denied.
This option allows you to set up to three regions where your card may be used. Simply slide the My Regions switch on and click the plus sign beneath it to add a region. You can enter in a zip code or use the map to zoom into a region. Give your region a title and hit save.
Need to keep tabs on the funds in your account? Simply tap on the account you want to view and then select an action, like Recent Transactions to view details of the last few transactions you made.
Find Help by tapping the three lines in the upper right corner to display the app Menu. Select Legal & Help and then Help again. This will show information helpful for the app page you are viewing.
If you forget your password, tap the Login button. Then choose Forgot Password. Enter your username and click OK. You will be emailed a password reset token to the email associated with your username.
Once you receive the email, revisit this Forgot Password screen and check the box that says “I have the security token” and enter in your token in the field that appears. You will then be able to reset your password. Remember: your password reset token is only valid for a few minutes, so use it right away!